Vorona Quartz Limited Warranty
Permanently installed Vorona Quartz slabs or tile (“Vorona Products”) are warranted by Vorona, LLC (“Vorona”) to the original purchaser (“Purchaser”) for ten (10) years (Residential) or two (2) years (Commercial). Vorona Products must be fabricated and installed by an authorized Vorona Quartz Installer and used and maintained according to the Vorona Quartz Surfaces Care and Maintenance Guide. During the ten (10) years (Residential) or two (2) years (Commercial) after the date of initial purchase, Vorona, at its option, will repair or replace with the best possible color match to the original as possible. Vorona does not guarantee that the repair or replacement will be an exact color match to the original.
For the purposes of this warranty, “residential” shall refer to an installation of Vorona Products on an individual residence and “commercial” shall refer to any installation of Vorona Products other on an individual residence.
It is a condition of this warranty that if Purchaser discovers a defect in Vorona Products during the warranty term, Purchaser must notify Vorona in writing within thirty (30) days after discovering the claimed defect, but no later than the end of the warranty term, and prior to beginning any repair or alteration to Vorona Products. Written notification must be sent to:
9600 Dice Lane
Lenexa, KS 66215
Purchaser must include in this notification (1) proof of purchase, (2) a statement explaining the defect, (3) installer and/or fabricator information, and (4) pictures of the defect. Vorona may request additional information. After reviewing all information, Vorona will make a determination regarding the validity of such claim. If Vorona determines that Purchaser’s claim is valid, Vorona will, at its option, either replace the defective Vorona Products or refund the portion of the purchase price paid by Purchaser for such defective Vorona Products (not including the cost of its initial installation).
This warranty shall not cover, and Vorona shall not be responsible for, costs and expenses incurred with respect to the removal of the defective Vorona Products or the installation of replacement materials, including but not limited to, labor and freight. The foregoing remedies are the SOLE AND EXCLUSIVE REMEDY FOR BREACH OF ANY WARRANTY.
Exclusions from Warranty
Vorona does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover: (1) chips, cracks, or any other impact damager; (2) improper installation or maintenance; (3) variation in color shade, particle structure, or gloss level; (4) Vorona Products not paid in full; (5) additional or supplemental repairs or modifications, such as any plumbing, electrical, wall surface modifications, that may be necessary to repair or replace Vorona Products covered by this warranty; (6) damage caused by exposure to excessive heat; (7) damage caused by an Act of God, job site conditions, architectural and engineering designs, structural settling or movements, acts of vandalism, or accidents; (8) staining; (9) scratches and abrasions; (10) seem appearance or performance; (11) workmanship of fabricator or installer; (12) customer’s dissatisfaction with color, edging styles, or other opinions based on personal preference after installation; (13) temporary marks; (14) outdoor use; (15) failure caused by other sub-structure support or materials, including seam failure; (16) final installed product not guaranteed to exact color match to samples; (17) innotative use of material including, but not limited to, curving and/or bending; (18) alteration of Vorona Products’ thickness; (19) installation of sinks; (20) damage caused by cutting or polishing; (21) alterations to factor finish; (22) damage other than manufacturing defect; (23) residence/building not occupied by original purchaser.
This warranty is nontransferable and non-assignable. No person or entity is authorized by Vorona to make and Vorona shall not be bound by any statement or representation as to the quality or performance of Vorona Products other than as contained in this warranty. This warranty may not be altered or amended except in a written instrument signed by Vorona or Purchaser.
VORONA’S LIABILITIES ARE LIMITED SOLELY AND EXCLUSIVELY TO THE OBLIGATIONS SPECIFICALLY UNDERTAKEN HEREIN, AND UNDER NO CIRCUMSTANCES WILL VORONA BE LIABLE OR OBLIGATED FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR ANY OTHER DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST SALES, LOSS OF GOODWILL, USE OF MONEY, USE OF GOODS, STOPPAGE OF WORK, OR IMPAIRMENT OF ASSETS), WHETHER FORESEEABLE OR UNFORESEEABLE, ARISING OUT OF BREACH OR FAILURE OF EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, FRAUD, MISREPRESENTATION, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, EXCEPT AND ONLY TO THE EXTENT THIS LIMITATION IS SPECIFICALLY PRECLUDED BY APPLICABLE LAW OF MANDATORY APPLICATION. VORONA’S LIABILITY WITH RESPECT TO DEFECTIVE PRODUCTS SHALL IN NO EVENT EXCEED THE REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE PURCHASE PRICE, AS DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.